G2B Agua - 7 colors available

Gisele G2B

Frequently Asked Questions

Do you deliver worldwide?

Yes we do. However we only offer free shipping to the United Kingdom. Please see the charges to your shipping region below or contact us directly.

How much is postage and packaging per item ordered?

  • United Kingdom: FREE
  • Europe: £5.00
  • Rest of World: £8.00

When will my flip flops be posted?

All orders placed before 12:00pm UK local time, Monday to Friday will be despatched that day, all other orders will be despatched the next working day.

How can I pay?

We accept Visa, Mastercard, Solo, Maestro, Delta and Electron.

When will I pay?

Although payment details are taken when you place your order, we only take payment when the goods are ready to be despatched to you.

If you are buying from outside the UK, your credit card will be debited in UK pounds and your credit card company will exchange it into your home currency at the time of the transaction.

What about VAT?

Prices are shown inclusive of UK VAT at 17.5% where applicable. IpanemaFlipFlops.co.uk pay all VAT where due direct to UK customs.

For deliveries outside of the UK, you may be required to pay any applicable sales tax or Customs Duty charges in your own country.

Why has my payment been declined?

Card payments can be declined for a variety of reasons:

  • Is you card out of date?
  • Have you entered your details correctly?
  • If the problem persists please contact your bank or card issuer.

Why haven't I received my order?

Your order will be sent out by First Class Post. Delivery should normally take 2-3 working days, however we ask you to allow up to 21 days, if your order has not arrived after this time, please contact us.

How do I cancel my order?

Please contact us stating your order number.

If your order has already been shipped, on receipt, please complete the returns information on the invoice and return it to us unopened. We would recommend sending via Recorded Delivery to ensure safe return.

What is your returns policy?

All our products come with a 21 day money back guarantee. So you can shop with us with complete peace of mind. If there is any reason whatsoever that you are not totally satisfied with your purchase just return it to us within the 21 days for a full NO QUIBBLE refund or exchange. This does not affect your statutory rights.

What if my flip flops arrived damaged?

Please peel off the returns label on the invoice and return it to us within 21 days including all packaging. We will then refund your card or send a replacement.